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07 December 2018 – Host Jacki Mitchell – Human to Human H2H with Michelle Sales, Jen Jackson and Darrell Hardidge

Most of us are familiar with the terms B2B and B2C, well today we are talking about H2H - human to human - the essential ingredient to all business success. Jacki Mitchell chats with all these authors - Michelle Sales about Confidence, Jen Jackson about How to Speak Human and Darrell Hardidge about the Client Revolution and the 10 Commandments of Client Appreciation. Worth a keen eavesdrop for sure!

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30 November 2018 – Host Jacki Mitchell – Smart Teams – How to gear up for fast and frequent change with Guests Dermot Crowley, Michelle Gibbings, Karin Hann and Alice Kuepper

Time to GET SMART - With the rise of tech and digital taking over the business world, it seems the art of communication may be at risk. Although business is still dealing with PEOPLE, teams are made up of humans, customers are human – This episode we discuss how to gear up for fast and frequent change, how the customer experience is changing and how to work smarter together. Jacki […]

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