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Meeting local businessman Peter Bennett-Hullin, licensee of Mornington & Rosebud Telstra Shops and Mornington Telstra Business Centre, you soon realize he is a man on a mission.

Pete’s vision for his Telstra businesses is to deliver an instore customer experience like no other, completely focussed on solving customer needs. Face-to-face contact with his passionate, trained Team, personalises the experience and customers leave knowing that they have someone they can always use as a local point of contact.  This creates ongoing opportunities to continually solve for individual customer needs for their business, home office and personal use.

Mornington & Rosebud Telstra Shops business philosophy is supported by it’s ‘We’re Here to Help’ culture, and understanding the local community gives the team an opportunity to make it easier to develop solutions rather than take the sales approach.

Pete explains “It’s not about selling boxes, it’s about finding the appropriate solution for each customer, which is our point of difference.” “That’s what’s important to us.”

Being part the Telstra brand for 16 years, initially working within the company, but now having been a Telstra licensee for 10 years, Pete understands what it takes to run a successful business. Tea, the Manager of his award winning Mornington Telstra Store, took out the prestigious Telstra National Award for 'Manager of the Year' earlier this year. While he believes a successful business is based on leadership, being articulate, and having a strategic plan, ultimately it is all about having a passion for the customer. He said, “We set out to always employ staff who can really engage with customers easily.”

“Telstra has also recently refocussed its approach around creating fantastic customer experience’s, which has had a major impact in supporting the way we have always strived to do business,”  he added.

Mornington & Rosebud Telstra Shops are proudly sponsoring the RPP FM Match of the Day in the 2014 Mornington Peninsula Football Netball League season.

Pete’s son Jack who actually features in the Telstra ‘Kick it to Me’ ad campaign with his dad, currently aired on RPP FM local radio, is quite the celebrity among his friends and family. Young Jack, now 14, loves his footy and really enjoyed recording the ad.

Mornington & Rosebud Telstra Stores, along with the Mornington Telstra Business Centre, are one-stop shop’s for all your communication solutions including mobile phones, mobile devices and tablets, as well as home and business phone services, and data and internet products.

And if you operate a small business on the Mornington Peninsula, why not take the opportunity to discuss bundling all your Telstra services into one through DOT (Digital Office Technology)™ for a convenient and cheaper option.

Telstra is Australia’s largest telecommunications and network provider striving to provide services and products to make your ‘comms’ world efficient and effortless.

Experience the friendly and committed team at Mornington & Rosebud Telstra Shop’s:

Shop 107-108 Mornington Village Shopping Centre
241 Main Street
Mornington
Ph: (03) 5973 9700 or
Ph: 1300 698 357

Shop R13 & R13A Rosebud Plaza Shopping Centre
Cnr Boneo Rd & McCombe St
Rosebud
Ph: (03) 5986 5510 or
Ph: 1300 698 357

Follow Pete and his team on https://www.facebook.com/Morningtontelstrastore

And for our Business customers, drop in and see the Team at the Mornington Telstra Business Centre

Shop 7/1 Mornington – Tyabb Road
Mornington
Ph: (03) 5973 9700 or
Ph: 1300 698 357

RPP FM Management and the RPP FM football commentary team who broadcast the RPP FM Match of the Day LIVE every Saturday at 2pm on 98.7FM & 98.3FM Frankston, thank Pete and his friendly team at Mornington & Rosebud Telstra Shops for their support, valued contribution and partnership with the station and the MPFNL

As the 2014 MPFNL season approaches the pointy end of the competition, Mornington & Rosebud Telstra Shops are sure to kick the winning goal. And if you’re lucky you might even see ‘Kick it to Me’ Jack in-store or at a local footy match.

Words Debra Mar
Photography Rab Siddhi

Pictured: Peter Bennett-Hullin and Mornington Telstra Shop Operations Manager Teá Dale instore at Mornington with his team who are ‘Here to Help’.